Intent:Committed to creating amazing high-value products
YOBYBO committed to the development and sales of TWS (True Wireless) headsets.The company has won More than 30 patents are authorized (50% are utility models and invention patents) .Customers in 20 developed countries and regions.
FAQS
WHAT IS THE STATUS OF MY ORDER?
To check your order status, simply log into your account and click "Order History."
WHEN IS MY CREDIT CARD CHARGED?
Your credit card will be charged within 24 hours from the time you place your order.
DO I NEED TO SETUP AN ACCOUNT TO PLACE AN ORDER?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.
WHERE CAN I FIND THE PRODUCT MANUAL?
We provide paper instructions in the package,clicksupport for the manual of the document.
WHAT IS MY PRODUCT'S WARRANTY POLICY?
We guarantee our products against defects in materials or workmanship for a period of one years from the date of original purchase on our website or from an authorized YOBYBO retailer or reseller. If you believe your product is defective within the warranty period, please contact us at lheng@yobybo.com. Please include your product’s serial number, proof of purchase, telephone number and full return shipping address in your message to us. Once your warranty is verified, you will be issued a return authorization and instructions for a return shipment. For more details and exceptions for your specific product, see our Product Support page and find the warranty for your specific product.
