Política de envio

Shipping Policy

Thanks for shopping with EastSupplier Platform (eastsupplier.com). We are committed to bridging global buyers with high-quality manufacturers and delivering a seamless cross-border shopping experience.

Order Processing Time

It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service. Generally, orders are processed and shipped within 3-10 working days of order confirmation and payment. Orders made on the weekends might experience a slight delay.

Our warehouse operates on Monday – Friday during standard business hours, except on Chinese public holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Shipping Cost & Transit Time

We offer worldwide shipping. Shipping costs and estimated delivery times are automatically calculated at checkout based on the destination and the courier selected.

• Standard Shipping: Estimated delivery within 7-15 business days.
• Express Shipping: Estimated delivery within 3-7 business days.

*Note: International shipping might experience delays due to local customs clearance, COVID-19, or other unforeseen global factors.

Customs, Duties and Taxes

Please be aware that your order may be subject to import duties, taxes (including VAT), and customs fees once a shipment reaches your destination country. EastSupplier Platform is not responsible for these charges if they are applied. All customs and import fees are the responsibility of the buyer/customer.

Track Your Order

Once your order has been dispatched, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours. If you need help keeping track of your order, please contact us at sales@eastsupplier.com so we can assist you.